The care and compassion they showed was remarkable
Dear Stride Mobility,
Kelly and I wanted to drop you a note to tell you how happy we are with her new wheelchair and the whole process with Stride Mobility, especially Kelly and Russ. Kelly did a great job during the whole process which took about 6 months. She was a great advocate for Kelly and kept things moving as quickly as possible. She did a great job working with Kelly’s OT, insurance , and coordinating with Permobil to keep things on track. The delivery of Kelly’s chair was awesome! Kelly and Russ worked with Jim Brown from Permobil to get everything adjusted and programmed to Kelly’s liking. The care and compassion they showed was remarkable as they worked with Kelly to make the chair fit just right. We will never go anywhere else for our wheelchair needs!
John, Robin , and Kelly Aston
July 20, 2021
I have been with Stride for four years and I really love this company. They are really awesome!
Oct 26, 2019
Reminder of what customer service should be about
Working with Stride is so straightforward and simple. Their business is customer service and taking care of people. You don’t have to deal with phone trees – you actually speak with an individual who responds to your questions and works with you on solutions. One reason we returned to purchase a second chair was we felt they were not only customer-oriented but a privately-owned company with such integrity. They are a reminder of what customer service should be about. This is evident in the CEO; Mark is innovative and will work with designers to ensure the customer has the best fit. And their service is extraordinary!
Oct 25, 2019